CONDITIONS OF CONTRACT:
The mountaineering and hiking tours that we offer are highly risky, the customers decides to take the tour with their own experience and travel under our conditions.
1.- Confirmation and payment:
- After confirming the tour with payment. The confirmation is valid for the date and time indicated on it.
- The customer is responsible for the tour and must prevent factors that can make themselves sick or injure that can cause to loss the trip
2.- Tour cancellations :
- 12 days before trip day 30% penalty from total price.
- 7 days before trip day 45% penalty from total price,
- a day before trip day 60% penalty from total price,
- on departure day 100% penalty from total price,
3.- Postponements:
- 7 days or more before the tour day 30% penalty from total price,
- A day before tour day 40% penalty from total price,
- on departure day 100% penalty from total price
4.- Insurance:
- The customer will make the tour on his/her own and full responsibility.
- The price does not include travel insurance against accident, life and medical expenses of any kind.
5.- Climatological Factors:
The customer is responsible for choosing his/her travel date. If, because of bad weather, the tour can not be completed. there is not refund.
6.- Equipment losses or damages during the tour:
- The customer is responsible for taking care of all the equipment that we provide.
- – In case of damages or losses of any of the gear, the customer must pay for it at the end of the tour.
