CONDITIONS OF CONTRACT
The mountaineering and hiking tours that we offer are highly risky, the customers decides to take the tour with their own experience and travel under our conditions.
1.- Confirmation and payment:
- After confirming the tour with payment. The confirmation is valid for the date and time indicated on it.
- The customer is responsible for the tour and must prevent factors that can make themselves sick or injure that can cause to loss the trip
2.- Tour cancellations :
- 12 days before trip day 30% penalty from total price.
- 7 days before trip day 45% penalty from total price,
- a day before trip day 60% penalty from total price,
- on departure day 100% penalty from total price,
3.- Postponements:
- 7 days or more before the tour day 30% penalty from total price,
- A day before tour day 40% penalty from total price,
- on departure day 100% penalty from total price
4.- Insurance:
- The customer will make the tour on his/her own and full responsibility.
- The price does not include travel insurance against accident, life and medical expenses of any kind.
5.- Climatological Factors:
The customer is responsible for choosing his/her travel date. If, because of bad weather, the tour can not be completed. there is not refund.
6.- Equipment losses or damages during the tour:
- The customer is responsible for taking care of all the equipment that we provide.
- – In case of damages or losses of any of the gear, the customer must pay for it at the end of the tour.
